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The IFAS IVnet Videoconference Notebook provides
a comprehensive collection of descriptive information as a resource
for decision makers, users and supporters. The 100+ page notebook is
divided into small sections that address specific issues. You can
pick and choose which sections are of interest to your current need.
There is something for everyone. Content level ranges from
simple to complex depending on the topic selected.
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Potential videoconference users are provided
with general information as an introduction and background history
to this expanding technology. It is provided to help understand
the progression of development from inception to the current state
of operation. With this understanding it is easier to see how
this technology can be useful to improve communication within the
Institute and our collaboration with the rest of the world.
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Once a decision is made to pursue
implementation, specific recommendations and prices are provided
to help with selecting the appropriate model. The lowest
educational prices available are provided for budget purposes.
Contact information is provided to help with the decision making
and acquisition process.
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New user who have purchased videoconference
equipment are provided instructions for setup, configuration and
operation of their new equipment. A free program and data file is
available for download to automatically populate the on-line
address book with all IFAS videoconference sites to simplify
connectivity between units.
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A support structure is defined to help users
seek and find help with questions and issues that may arise. A
variety of avenues are available for obtaining support including
mail list serves, web discussion forums, local contact list, Help
Desk, etc.
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Seasoned users or technical support staff can
delve into the large collection of technical documents provided as
reference material. The 3600+ pages address the many diverse
aspects of videoconferencing.
This growing document will continue to be a
work-in-progress as new technologies and features are incorporated
into the expanding IFAS videoconference system. |
